Ordering Policy
By purchasing our products or services, you are deemed to have consented to the ordering policy herein stated.
Add to Cart and Proceed to Checkout
- To place an order, add the item to cart, proceed to checkout page, fulfil the required fields and proceed to “Place order”.
- ***(You are not required to upload proof of payment add this stage. You will be guided on how to make payment and upload proof of payment on the next following page.)
Payment and Order Confirmation
- After placing the order, you will be directed to a page where you can find the details of your order. At the same page, guidance are provided as to how payment should be made.
The follows are the guidance on how payment should be made:
1. Make your payment directly into our bank account as provided. (Please use your Order ID as the payment reference).
2. Your order will be on-hold until we confirm that payment has been received.
3. Please ensure to provide proof of payment, such as a bank slip, on the “upload file” tab.
4. Payment shall be made within 24 hours after placing your order.
5. Order will be cancelled if payment is not received within 24 hours.
Order Confirmation and Receipt
- Once we confirm that payment has been made, you will receive an email acknowledging the same. The email serves as proof of your successful order placement.
Cancellation and Amendments
- Please note that orders cannot be cancelled once they are placed. Additionally, any amendments or changes to the product(s), colours, or sizes will be denied once we have processed your order. Therefore, kindly ensure that all details are correct before placing your order.
Shipment and Tracking
- Once your order is shipped, we will update you through email and you will be provided with a tracking number to allow you to track the progress of your package and estimated delivery date.